Diploma in Cabin Crew and Hospitality Management (DCHM)

Diploma in Cabin Crew and Hospitality Management (DCHM)

Working as cabin crew for a major airline is an exciting and challenging experience. In addition to jetting off to exotic destinations, the job also requires a high degree of responsibility and specialization to ensure the safety and comfort of passengers in line with industry regulations.

This course is ideal for young professionals looking to get a head start in the profession, introducing the skills and responsibilities expected by the world’s leading airlines. Special emphasis is given to customer service and procedures for handling unusual situations during flight, with the final module of the course giving useful tips for completing the recruitment process.

Duration

6 months

Prerequisites

12th Pass

Age Limits

17-24 Years

Course Description

This program focuses not only on cabin crew, but also on hospitality in the aviation industry. Students will obtain skills and knowledge on cabin crew as well as customer analysis procedures from various sources, risks assessment and prevention in travel and tourism. Simultaneously, this program reflects the roles of individuals who coordinate and maintain the customer service satisfaction in airport and airlines. Individuals would possess a sound theoretical knowledge base and use a range of specialized, technical or managerial competencies to plan, carry out and evaluate their own work and the work of others. Students will be exposed to information about practical gestures including communication skills, etiquette and reactions that could happen to passenger as a result of their working activities in any airlines and airport.

Eligibility Criteria

Plus Two Above in any stream or Equivalent.

Admission Criteria

Admission will be based on the interview wherein all eligibility criteria would be thoroughly verified by an authorized person in Quadair Academy.

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Quadair teaches our participants a whole new way to take on the world. It's high tech, global and innovative, always about taking the lead and putting them into action.